Your privacy is important to us. This Privacy Policy explains how AtParcel Logistics collects, uses, and protects your personal information when you use our logistics and shipping services. We believe in transparency and want you to understand exactly how your data is handled.
1. Information We Collect
To provide you with excellent shipping services, we collect certain information:
Personal Information:
Name and contact details
Shipping and billing addresses
Phone number and email
Payment information
Service Information:
Package details and contents
Delivery preferences
Tracking and delivery history
Communication records
2. How We Use Your Information
We use your information responsibly to provide and improve our services:
Process and fulfill your shipping requests
Provide real-time tracking and delivery updates
Handle customer support inquiries
Process payments and prevent fraud
Improve our services and user experience
Send important service notifications
Comply with legal and regulatory requirements
3. Information Sharing
We respect your privacy and only share information when necessary:
We Share With:
Delivery partners and carriers
Payment processors
Customer support services
Legal authorities (when required)
We Never:
Sell your personal information
Share data for marketing purposes
Provide data to unauthorized parties
Use data beyond stated purposes
4. Data Security & Protection
We implement robust security measures to protect your information:
SSL encryption for all data transmission
Secure servers with regular security updates
Access controls and employee training
Regular security audits and monitoring
Secure payment processing systems
Data backup and recovery procedures
5. Your Privacy Rights
You have important rights regarding your personal information:
Access your personal data
Correct inaccurate information
Request data deletion
Limit data processing
Data portability
Withdraw consent
Object to processing
File complaints
To exercise these rights, simply contact our privacy team using the information below.
6. Cookies & Website Analytics
We use cookies and similar technologies to enhance your experience:
Essential cookies for website functionality
Analytics cookies to improve our services
Preference cookies to remember your settings
Security cookies to protect your account
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your information only as long as necessary:
Account information: While your account is active
Shipping records: 7 years for legal compliance
Payment data: As required by financial regulations
Marketing preferences: Until you unsubscribe
Privacy Questions or Concerns?
Our privacy team is here to help. Contact us about your data rights, privacy concerns, or any questions about this policy.
